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Category: Business Sense

5 Customer Expectations That Might Outlast COVID-19

While we can’t predict exactly when the novel coronavirus (COVID-19) pandemic will pass, it’s safe to assume one thing: The virus will impact the way you do business and your customers’ expectations for years to come. (See the latest updates on how ERIE is supporting customers during this unprecedented time in our COVID-19 Information Center.) Over the past few months, there’s been no shortage of...

Keeping Costs In Check? Here’s Why You Shouldn’t Cut Corners On Business Insurance

Owning a small business can be one of life’s greatest balancing acts. Every day there’s the stress of managing employees, finding (and retaining) customers, and monitoring cash flow. And on top of that, you’ll always feel the pressure to keep costs down — and productivity up. For business owners looking to boost their bottom line, cutting back on insurance expenses can be a real temptation....

7 Tips To Protect Your Business From Water Damage

Whether it’s caused by a flash flood or a burst pipe, water damage is often unpredictable. And as a business owner, it can seriously impact your day-to-day operations and bottom line. But in many cases, there are proactive steps you can take to prevent critical delays or destruction to your property. Here are seven tips to help protect your business from common sources of water...

4 Fire Prevention Tips For Your Business

Reducing the risk of a potential fire at your business is one of the most important things you can do to help protect your customers, employees, and property. The U.S. Fire Administration reports that more than 111,000 nonresidential building fires occurred in 2017. Those fires caused 1,200 injuries and more than $2.7 billion in damages.For business owners, these damages can extend beyond physical repairs. It...

How Telecommuting Can Play A Key Role In Business Continuity

The winter of 2017-2018 dropped more than 190 inches of snow on Erie, Pennsylvania, the hometown and namesake of Erie Insurance. On one day during the week of Christmas, 65 inches fell. Roads and businesses were forced to close… but at Erie Insurance, many teams didn’t skip a beat.   Sombath Inthavong, a product rating and analytics manager at ERIE, was a part of one...